Privacy Policy

Introduction
Our core business is dedicated to the Swiss real estate sector. We take you, as a customer, seriously and therefore understand your rights and your need for data accuracy and data security. For this reason, we comply with the requirements of the new Act on Federal Data Protection (nFADP), which came into force on 1 September 2023.

Data protection information
moyreal holding, as the controller, informs you, as a user, that personal data is processed, and in particular:

• personal data that you provide us with when registering on the website or in the course of entering into/implementing a contractual relationship, e.g. e-mail address, first name, last name, title, address, telephone number
• personal data that is transmitted by your Internet browser each time you access the website and that is stored in log files, also known as server log files. This data includes the IP address (Internet Protocol address) of the accessing computer and other non-personal data such as the name of the page accessed, the date and time of access, the URL from which the user accessed the page, the amount of data transferred, the status message for successful access and the session ID number.

Purpose of processing
moyreal holding, as the controller, processes personal data for the following purposes:
• fulfilling user requests (e.g. managing requests from users to be added as contacts)
• managing any contractual relationships with users
• enabling users to register on the website
• performing technical administration of the website and its operational functions, including resolving technical problems and statistical analysis, testing and research
• preventing fraudulent activities or abuse on or in connection with the website
• complying with the requirements of applicable laws, protecting the safety of individuals and the rights and property of moyreal holding and preventing deception, security issues or technical problems.

Type of provision of personal data and consequences of refusal
Users provide their personal data on a voluntary basis. You are free to decide whether you wish to provide personal data to moyreal holding. If the data processing is based on your consent, you can revoke this consent at any time. If you revoke your consent, you may no longer be able to use the website and the services of moyreal holding to their full extent. By providing your personal data, you consent to the processing, storage and use of your data.

Access to data
Personal data is processed by moyreal holding, and in particular by:
• employees and consultants who are authorized to manage the website and provide the associated services,
• third-party companies (e.g. IT service providers, hosting providers, etc.) to which moyreal holding has outsourced services involving processing operations for processing on its behalf.

Forwarding of data
We transmit your data to our processors for the purpose of data processing. We will be happy to send you the current list of our processors on request.
In addition, your data will only be passed on to third parties for the following purposes:
• to fulfill or process our contractual rights or obligations in connection with our contractual relationship. In particular, data will be passed on to your contractual partners,
• by virtue of a legal basis or official order,
• to protect the overriding legitimate interests of moyreal holding (e.g. to external consultants, auditors and the like).
 
By providing your data, you also give us permission to share the data with moyreal holding for marketing purposes (newsletters, offers in connection with products and services). You can object to this use at any time, either by notifying us or the group company by which you are contacted or, in the case of e-mails, by unsubscribing from the mailing list via the corresponding unsubscribe link.
 
The servers used by moyreal holding are located within Switzerland/the European Union.

Storage of data
moyreal holding stores personal data for the time required to achieve the purposes for which the data is collected and processed. We reserve the right to retain data for a longer period if there is a legal basis for doing so, i.e. if there is a legally prescribed retention period (e.g. for accounting documents), if it is in the overriding interest of moyreal holding or after obtaining your consent.

Use of cookies
moyreal holding uses cookies to improve the surfing experience on the website. Cookies are small text files, usually consisting of letters and numbers, which are stored by the user’s web browser on their PC and contain pseudo-anonymized data. Cookies allow a website to recognize the user’s computer in order to track browsing on multiple pages of a website and to identify users returning to a website. There are cookies for technical and analytical purposes.
The website uses the following technical cookies:
• to save the language selection,
• to save the selection of units of measurement,
• to save the last search queries,
• to save the ID of the watch list,
• to save the test allocation in relation to A/B tests,
• to save the allocation to distributed systems for load balancers.

moyreal holding informs users that they can deactivate or remove cookies in their web browser according to the instructions available via the following links:
• Internet Explorer (https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies),
• Mozilla Firefox (https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored),
• Safari (https://support.apple.com/en-gb/guide/safari/sfri11471/mac).
 
The website also uses analytical cookies that are set by third-party providers, e.g. Google (see also provisions on the use of analysis programs and tracking tools), Adroll (https://www.adroll.com/en-GB/about) /Privacy) and Haufe (https://en.onlinehelp.umantis.com/index.php/Cookies).
The individual providers are:
• a) Google Analytics,
• b) Universal Analytics,
• c) Google remarketing and retargeting,
• d) Facebook remarketing and retargeting,
• e) LinkedIn.
 
This website does not use any profiling cookies.

Social media plug-ins
This website uses social media plug-ins offered by the most important social networks (e.g. Facebook and Twitter). When users visit the website, their browsing data can be transmitted directly to the relevant social networks, even without direct user interaction. Users acknowledge and agree that the operation of social network plug-ins is managed directly by the company offering the corresponding plug-in. When users use the plug-ins via the website (and, for example, log in to a social network with their access data or link their accounts), they click on the relevant button (such as “Like” or “Share” on Facebook) and connect to the server of this social network, which then sends the content of the plug-in directly to the user’s browser.
moyreal holding may therefore receive data relating to users in accordance with the terms of use and privacy policy of the relevant social network, and may add personal data of users that has already been collected via its own services. If the user decides to share information with social networks, they also share data with moyreal holding, e.g. about their preferences. To prevent social networks from collecting their personal information, users should check the relevant terms and conditions on the social networks’ websites.

Data security
moyreal holding has implemented the organizational and technical security measures required by law to protect your personal data from loss, misuse or unauthorized modification. Our employees are regularly trained to comply with data protection requirements. In all our contracts with processors, we ensure that personal data is treated confidentially and processed using at least equivalent organizational and technical security measures. 

We would like to draw your attention to the fact that data transfer via the Internet is not secure and that the loss or misuse of data can never be completely ruled out. As soon as we receive any information transmitted to us, we protect it in our systems in accordance with the security measures described above.

Your rights
You have the right to obtain information about the processing of your personal data (e.g. the origin of this data, the purpose of processing and the modalities of data processing).
If the processing is based on your consent, you are entitled to revoke this consent at any time.
Provided that there is no statutory retention period or an overriding legitimate interest on our part, you can request the deletion of your personal data at any time.
In summary, you have a right to:

• information,
• rectification,
• deletion (subject to certain conditions),
• restriction of processing,
• data portability (for data that you send us on the basis of contractual processing),
• notification of the supervisory authority.

To exercise the above rights and request information, please contact our internal data protection office at the following postal address:
 
moyreal holding
Kernserstrasse 15
6056 Kägiswil

 
Please note that we are obliged to check your identity before processing your request to ensure that you are authorized to make the request.
 
Privacy policy of moyreal holding valid from 1 September 2023.